Tropiko Privacy Policy

Introduction & Acceptance: "Tropiko Mills Pvt ltd." ("we", "our", "us") respects your privacy and adheres to all applicable laws. By accessing our services or providing your information, you consent to its collection, use, disclosure, and transfer as described in this policy. If you disagree, please discontinue use.

Scope of Information Collection: We collect Personal Information when you:

• Register for an account, place an order, participate in promotions, surveys, contests. or communicate with us.
• Provide details like name, email, phone number, address, date of birth, payment information, login credentials, and any other data required to support services.
• Use third-party platforms for login or promotions, or when our analytics partners collect usage and demographic data.

We may also obtain data from delivery partners or marketing affiliates to enhance accuracy and service delivery.

Use of Your Information: Your Personal information is used to;

• Provide and improve Tropiko services.
• Process orders, refunds, communicate about your account, support needs, or product feedback.
• Send you marketing materials-newsletters, surveys, promotions, contest and product updates-based on your preferences.
• Comply with legal obligations, enforce our policies, and handle disputes or investigations.
• Conduct analytics and internal research aimed at improving user experience and product offerings.

Consent & Communication: By providing your information, you consent to be contacted via email, SMS, phone calls, or messaging apps-even if your number is on DND/NCPR lists-specifically for communications related to elated to Tropiko services and offers.

Cookies & Tracking: We use cookies and similar technologies (like Google Analytics) to monitor site usage, streamline your login experience, customize content, and optimize marketing performance. You can disable cookies, but some features may not work properly without them.

How We Share Your Data: We "do not sell or rent" your Personal Information. We may share your information with;

• Tropiko affiliates or third-party service providers (e.g.. payment gateways, logistics, analytics, customer support), who are contractually obligated to keep your information secure.
• Successor entities, in case of mergers or acquisitions.
• Legal entities, when required by law or to protect Tropiko's rights and obligations.

Data Retention & Disposal: Your data is retained only as long as necessary for the stated purposes or legally required. After that, we will delete or safely anonymize it. We maintain reasonable safeguards to prevent unauthorized access or misuse.

Security Measures: Tropiko uses physical, electronic, and procedural protections-like SSL encryption, firewalls, and secure servers to safeguard your data. However, no internet transmission is completely secure. You are responsible for keeping your login details confidential.

Your Rights: You can request corrections, deletion, or withdrawal of your information at any time by contacting our support team. We will comply within the bounds of applicable law.

Policy Updates: We may update this policy to reflect new practices or legal requirements. Whenever changes are made, a notification will be published on our platform. Continued use after notification signifies acceptance.